UPS won't refund late deliveries unless you file a claim. We help ecommerce sellers catch every missed guarantee and billing error before the 15-day deadline expires.
Every refundable UPS charge category we audit and recover.
UPS's Service Guarantee covers Next Day Air, 2nd Day Air, and Ground services. Late by even one minute? You're owed a full shipping refund.
UPS uses a DIM factor of 139 for domestic shipments. Miscalculated dimensions inflate your costs significantly - we verify every charge.
UPS frequently misclassifies commercial addresses as residential, adding unnecessary surcharges. We identify and dispute every misclassification.
UPS charges $18+ for address corrections, even when the original address was valid. We catch invalid correction fees and recover the charges.
Packages incorrectly flagged as oversized get hit with large package surcharges. We verify measurements and dispute false classifications.
Billing system errors create duplicate charges for the same shipment. We scan every invoice line and recover all duplicates.
Link your UPS Billing Center or upload recent invoices. We analyze every shipment and charge across all service types.
Our system checks every shipment against UPS's Service Guarantee commitments, proper surcharge rules, and correct DIM calculations.
We file claims within the 15-day window and track each one to resolution. Credits go directly to your UPS account.
Use our free tools to scan your UPS invoices for hidden fees and calculate your potential recovery amount.